These Subscription and Cancellation Terms explain how paid OTRERA plans work, including automatic renewal, free trials, introductory prices, reminders, and how to cancel. They are part of our Terms of Use and are offered by Harel Levy, doing business as OTRERA ("OTRERA," "we," "us," or "our").
Paid plans are not available yet. Today, OTRERA is a quiz only, and we do not collect payment details or charge anyone. These terms will apply when paid plans launch. We will never charge you unless you clearly agree to a paid plan at checkout.
1. The short version
- An OTRERA plan is a monthly subscription that renews automatically until you cancel.
- Before you pay or start a trial, the checkout page shows the price, when you will be charged, that the plan renews automatically, and how to cancel.
- You must check a separate box to agree to automatic renewal. It is never pre-checked.
- You can cancel online at any time, as easily as you signed up.
- If you have a free trial, we email you a reminder 3 to 7 days before it ends.
- We tell you before any price change and send a yearly reminder of your subscription terms.
2. Price and billing
- The checkout page shows the monthly price, plus any applicable sales tax, before you agree. That is the price you will pay until you cancel or until we change it under Section 8.
- Your subscription starts on the day you pay or start a trial. You are billed once each month on the same date, or on the last day of the month if that date doesn't exist.
- Payments are processed by our payment processor, Stripe. We do not receive or store your full card number.
- By subscribing, you authorize us to charge your payment method each month at the price you agreed to, until you cancel.
3. Free trials
If your plan starts with a free trial:
- The checkout page shows how long the trial lasts and the exact date it ends.
- You will not be charged during the trial. When the trial ends, your paid subscription starts automatically and we charge the monthly price shown at checkout, plus any applicable tax, on the trial end date and every month after that, until you cancel.
- We email you a reminder 3 to 7 days before your trial ends. The reminder states the date and amount of the first charge and includes a direct link to cancel.
- To avoid being charged, cancel before your trial ends. If you cancel during the trial, you will not be charged.
- Free trials are limited to one per person.
4. Introductory price
If your plan starts with an introductory price:
- You pay the introductory price shown at checkout for your first month. The checkout page also shows the exact date your first month ends.
- After the first month, your subscription renews automatically at the regular monthly price shown at checkout, plus any applicable tax, until you cancel.
- To avoid the full-price charge, cancel before your first month ends.
- Introductory prices are limited to one per person.
5. Your consent to automatic renewal
Before you pay or start a trial, the checkout page clearly shows:
- that the subscription renews automatically until you cancel;
- the price and how often you will be charged;
- for a trial or introductory price, when it ends and what you will pay after that; and
- how to cancel.
You agree to automatic renewal by checking a separate box that is not pre-checked. We will not charge you unless you check it.
6. Confirmation email
Right after you subscribe or start a trial, we email you a confirmation that you can keep. It includes the subscription terms, the price, the billing frequency, any trial or introductory period and its end date, and how to cancel online.
7. How to cancel
You can cancel at any time, online, in a few clicks:
- in your OTRERA account, go to Account > Subscription and select "Cancel subscription";
- use the cancel link included in our subscription emails; or
- email us at [email protected] with the subject "Cancel my subscription."
You never need to call us or talk to anyone to cancel.
When cancellation takes effect. If you cancel during a paid month, you will not be charged again, and you keep access until the end of the month you already paid for. If you cancel during a free trial, you will not be charged, and you keep access until the trial ends.
At most one offer. When you cancel online, we may show you one offer, such as a discount, before you confirm. You can decline it with one click, and declining is as easy as accepting. We will not show you more than one offer or make cancellation harder in any way.
Cancellation confirmation. We email you a confirmation right away, with the date your access ends.
If you subscribed through the Apple App Store or Google Play, that store bills you, and you cancel through your store account settings. That store's terms also apply.
8. Price changes
We may change the price of your subscription. If we do, we will email you at least 7 days and no more than 30 days before the new price takes effect. The notice will state the new price, when it starts, and how to cancel. If you do not want to pay the new price, you can cancel before it takes effect and you will not be charged the new price.
9. Yearly reminder
At least once a year, we email you a reminder of your subscription terms, including the current price, billing frequency, and how to cancel.
10. Failed payments
If a payment fails, we may retry the charge and ask you to update your payment method. If we cannot collect payment, we may pause or end your subscription. We will not charge you any fee for a failed payment.
11. Refunds
Except where the law requires otherwise, payments are non-refundable, and we do not give refunds or credits for partial months. If you were charged after you canceled, or charged by mistake, contact us at [email protected] and we will refund that charge.
12. Changes to these terms
If we make a material change to these terms that affects your existing subscription, we will email you before it takes effect, and you can cancel before then. Price changes follow Section 8.
13. Records
We keep a record of the terms you agreed to, your consent to automatic renewal, and your cancellation for at least three years, or one year after your subscription ends, whichever is longer. You can ask us for a copy by emailing [email protected].
14. Contact us
Harel Levy, doing business as OTRERA
Email: [email protected]